If Bluetooth driver is missing or gets removed after a Windows Update, add the legacy driver from the Device Manager, install the correct driver from your manufacturer, etc.
Both your laptop and hearing device must be compatible with Bluetooth LE Audio to use the latest connectivity feature.
If the Bluetooth File Transfer wizard displays a message stating This Bluetooth device or computer cannot process files of this type when you try to transfer any file type from your mobile ...
As painful as it might look, updating or reinstalling Bluetooth drivers is the most recommended way to fix the frequent disconnection issue. Look for Bluetooth Power Management settings under Device ...
I work in an office where people bring in their laptops and pair them with various Bluetooth devices in the office. The problem is that Bluetooth doesn't deal very well with this particular use case.