LONDON & SALT LAKE CITY--(BUSINESS WIRE)--NPSx by Bain & Company and InMoment announced a strategic partnership to provide companies and CX practitioners with a comprehensive set of customer ...

Customer experience audits are getting better, but marketers aren’t taking advantage of continuous optimization of customer experience. Customer experience is the key for companies to stay competitive ...

GetFeedback’s multi-channel agile CX solution will enable the retail giant to effectively leverage customer feedback and improve the online shopping experience for hundreds of millions of customers ...

Wendy has over 20 years’ experience in marketing and operations. Currently she is the head of marketing at Service CU. Customer experience (CX) can be a transformational growth driver for your company ...

Companies, consumers, and investors are all trying to make sense of the Trump administration’s newly announced tariffs. With prices expected to rise for all sorts of goods and services, a customer ...

LOS ANGELES, April 18, 2024 /PRNewswire/ -- Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced a series of ...

MEDFORD LAKES, NJ / ACCESSWIRE / October 28, 2024 / ICS.cx announces its Best-of-Breed Partner Program that enables consultants to work with ICS and leading customer experience software providers to ...