2016 has been the year of the chatbot. Since the feature was announced at F8 in April 2016, the number of bots on Facebook Messenger have grown to over 33,000 on the platform to date. But how have ...

7-Eleven, the convenience chain with 10,900 stores in North America, launched a chatbot on Facebook Messenger that lets users sign up for the 7Rewards customer loyalty platform, find a nearby store ...

Chatbots allow brands to create intimate connections and stronger relationships with your customers and audience in general. If you think chatbots are just for big brands, think again. Large and small ...

Not too long ago, Domino's introduced its own chatbot for Facebook Messenger, giving its customers an easy way to order a pizza. While great for those who prefer chatting over ordering, it was very ...

Insider Intelligence publishes thousands of research reports, charts, and forecasts on the Connectivity & Tech industry. You can learn more about becoming a client here. Below is some pertinent ...

An Albert Einstein chatbot on Facebook Messenger is a window into how the chat service could be used as an educational tool — at least when it comes to simple facts. The chatbot is intended to promote ...

Facebook’s big bet on messenger bots was an oversell from the start. What’s shaking out now is a more reserved and perhaps more useful idea of what a bot can be and how a business can use it. “Rather ...

Thinking of getting a chatbot for your company? While they’ve been slowly cropping up on our favorite websites over the last few years, there’s a lot that we still don’t know about chatbots: how they ...

Governments and politicians have failed to respond to the current refugee crisis, and that’s being made painfully prominent by the fact that 65 million people had been forced from their homes last ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Consumers want to interact with businesses on their own terms and in the ...