Major hotel chains in the UK are asking guests to check-in as late as 5pm and leave as early as 10am giving them just 17 hours in the room, a new study by Which? has found. The consumer rights ...

Pete Sager had anything but a normal check-in when he arrived at a La Quinta hotel in Florida last month. Instead of staff greeting him from behind the front desk, a single candle burned on the empty ...

There are many things a hotel can do that could potentially be classified as red flags: certain items not being cleaned (like hotel room phones), AC temperatures you can't control, sneaky resort fees, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The ongoing digital transformation is reshaping hotel booking settlement in ways that are ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

Is it artificial inn-telligence? Machines are seemingly rendering us obsolete in every sector, from manufacturing to the restaurant industry. In a recent example, an Argentinian tourist was taken ...

First announced in April at the Arabian Travel Market in Dubai, the high-tech facial recognition check-in service is already ...