Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Over the past several years, business and customer experience (CX) leaders ...

Part of the newly announced Agentforce 360, AI agents capable of accessing CRM data directly are now embedded in Slack, ...

SEATTLE--(BUSINESS WIRE)--Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to help businesses to create seamless ...

Slack said on Thursday that it is now allowing developers to create agentic workflows and artificial intelligence (AI) ...

A new conversational Alexa is expected to be revealed at an Amazon media event on February 26, with press invitations sent out yesterday. A report citing Amazon insiders says that the all-new Alexa ...