Google is making Gemini just a bit better. Starting today, the company's chatbot will recall past conversations in an effort to provide more useful responses. "That means no more starting over from ...

Twilio today announced a new API for its Flex contact center service that combines the platform’s existing chat channels under a single umbrella to make it easier for developers to build contact ...

Advances in voice recognition technology are slowly filling the world with talking machines. As the technology gets more and more sophisticated, we are going to get used to chatting with our devices, ...

You've just had a really cool conversation with ChatGPT and would like to share it with other people. A new feature from the folks at OpenAI will help you do just that. Currently rolling out to all ...

Over the past few days, early testers of the new Bing AI-powered chat assistant have discovered ways to push the bot to its limits with adversarial prompts, often resulting in Bing Chat appearing ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting ...