Google has been posting notices in the Google Ads and Google My Business (as well as other products) help areas that phone and other support areas may be slow or unavailable. Google said this is "in ...

Google has canceled our 10+-years-old Ads account, claiming that we have violated the "Circumventing systems policy". Before this happened, they placed a link on our account dashboard that we needed ...

Google is concerned there may be confusion around the roles of its sales and support departments. Advertisers recently groused that support is at an all-time low, accusing Google employees of ...

Google is notifying people that support for Google Ads and Google My Business may be delayed or completely unavailable for the time being. The delay and lack of availability is, of course, a result of ...

After restricting ads for third-party tech support services to “legitimate” providers, Google hasn’t delivered on its promise of a verification program. As a result, third-party tech support providers ...

Advertisers and agencies seem beyond frustrated by the lack of support from the Google Ads support team. Nicola Agius covered it incredibly well, she said, "Google Ads customer service has plummeted ...

Google Ads can be a huge source of sales leads and conversions. However, you have to get the strategy right to see any progress or benefit to your business. For years, I struggled to generate any real ...

Google Ads has 718 reviews on TrustPilot with a 1.1-star rating. That’s a shockingly low score for a platform that has helped countless businesses grow and created entire careers in digital marketing.