What's more frustrating than speaking without being heard? We've all been there: confiding in a friend as she paws at her phone; pitching an idea to a co-worker as he interrupts with his own; telling ...

Here's the thing: They're not the same thing. Listening is a monumentally important communication skill that takes hard work, concentration and practice, which is why a lot of people are simply bad at ...

Being a good listener means having empathy. But empathy is one of the most misunderstood listening skills. Empathy is what we feel when we are trying to understand the world from the perspective of ...

Letting someone vent off their frustrations makes you a good friend, a caring family member, and a comforting significant other. Being a good listener, however, often requires a little more effort ...

Being a good listener means having empathy. But empathy is one of the most misunderstood listening skills. Empathy is what we feel when we are trying to understand the world from the perspective of ...

Empathy is one of the most misunderstood listening skills. Empathy is what we feel when we are trying to understand the world from the perspective of another person. The key is to try and see the ...

Despite our best intentions, most of us aren’t always the best listeners—but in our defense, it’s not exactly easy to give someone our undivided attention. We’re constantly distracted by pings and ...

We all talk, vent, gossip, have a conversation with our friends. If you pay attention you’ll find that in your friend circle, most are more talkers, and one or maybe two are good listeners. They are ...

Across the country, as protesters fill the streets in the wake of George Floyd's death, people want to be heard. Loud voices, demonstrations and chants try to get the message across. But when it comes ...

Steve Ballmer started at Microsoft as Bill Gates’s assistant in 1980, when he was employee number 30. He later went on to become its CEO at the height of the DOT com bubble. His unmatched energy and ...