As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

Is it difficult to translate lean concepts and methods from the shop floor to the office? Based on what I hear from those who have suffered through some especially ineffective versions of Office Lean, ...

The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its ...