Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Earlier this week, Microsoft launched previews of Office 2016 for Windows ...

Microsoft Teams Phone is a full-featured add-on with powerful AI calling features, but its administrative complexity and high costs are downsides for small businesses. Microsoft offers four main Teams ...

Google recently extended 24/7 phone support to all Google App customers—would Microsoft do the same? As of now, 90 percent of Office 365 customers get no phone ...

We recently asked businesses and schools using Google Apps to rate Google’s customer support, and found that it often falls short of being business-worthy. But Google is trying to change its ...

Microsoft announced at the tail end of last week that it plans to consolidate its cloud-based phone system geared towards small businesses — called Microsoft 365 Business Voice — with its Enterprise ...