Optus has completed a massive reorganisation of its network management operations that has seen hundreds of staff redeployed in a bid to boost service standards. The telco in recent weeks began ...

Optus has traced the cause of a mobile outage that impacted 220,000 customers earlier this week to a software update glitch ...

Optus is still trying to determine the cause of a mobile service outage that is understood to have impacted over 100,000 customers. An Optus spokesperson told iTnews that the carrier was aware of an ...

Australian phone company Optus said last week’s network outage left some 480 customers unable to reach emergency services, as the Singapore Telecommunications Ltd.-owned business started an ...

Thousands of people are still without mobile service following a massive Optus outage on Monday. At the peak of the outage ...

Tech Life host Trevor Long says he took a call from a listener who was frustrated by his Optus coverage being patchy and struggling to even hold a data connection up for any decent length of time.

Optus has issued a sincere apology amid thousands of customers nationwide experiencing another outage, with the telco telling ...

The Optus network has suffered its fourth outage in months, leaving thousands of customers without service and intensifying scrutiny of the telecom provider, reported 7News. The latest disruption ...

"I would dispute your description of our network performance as 'sucks', but you're welcome to that opinion," Optus acting managing director, Consumer, Michael Smith said in reply to a question ...

The CEO of embattled telco Optus has shared another update following the nightmare triple-zero outage, linked to the deaths of three people. On Wednesday, Optus Chief Executive Officer Stephen Rue ...