As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

Long term success — and in some cases, survival — of many organizations relies on ongoing business process improvement efforts. When managed well, process improvements can fuel efficiency, engagement, ...

My company benchmarked against other manufacturing businesses before starting its cultural transformation change. They formed a team and visited companies including Toyota, GM, Milliken, Caterpillar, ...