If your business is like most, you probably use email for internal and external communications in sales, marketing, and even customer service. So if you want higher profitability and customer ...

In this digital age, it's not uncommon to receive random emails. If you've subscribed to a service or a social media account, you'll get updates from them every so often. Transferred some money on an ...

A college student has shared the funny yet frustrating moment a dreaded reply-all email chain spiraled out of control. What started as an accidental mass email soon turned into a chain of repetitive ...

Although many companies use no-reply emails in their digital marketing campaigns, this practice eliminates opportunities to engage with customers and can even alienate them. In the past, no-reply ...

Alphabet Inc.'s Google has rolled out a new feature designed to accelerate email replies in Gmail for Android users, enhancing productivity and communication efficiency. What Happened: Google has ...

Finally, the feature everyone has been asking for: Gmail 👏 emoji 👏 reactions 👏. You can now reply to an email just like it’s an instant messaging chat, tacking on a “crying laughing” emoji to an ...

Inc.com columnist Alison Green answers questions about workplace and management issues—everything from how to deal with a micromanaging boss to how to talk to someone on your team about body odor. A ...