Salesforce AI CEO Clara Shih speaks at the tech giant's Dreamforce event in October 2023. While few people thought much of artificial intelligence until about a year ago, when ChatGPT exploded into ...

Because no salesperson can ever have enough of a sales "pipeline," software giantSalesforce.com on Thursday unveiled what it calls an AI-driven sales agent and an AI coach to train salespeople. As ...

Salesforce senior vice-president of artificial intelligence (AI) Jayesh Govindarajan leads the company’s AI organisation and is responsible for the family of products the software-as-a-service (SaaS) ...