This week during its TrailblazerDX 2022 conference, Salesforce announced a new set of low-code developer tools and integrations intended to bring Slack and Salesforce’s broader software portfolio ...

MuleSoft, part of Salesforce, has added an agent fabric component for companies concerned about governance and integration in ...

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

CHICAGO, Sept. 16, 2024 (GLOBE NEWSWIRE) -- Sprout Social, an industry-leading provider of cloud-based social media management software, today announced a new integration with Salesforce’s Agentforce ...

Atrium, an AI-native consultancy unique in the Salesforce ecosystem, is doubling down on Andi, its custom-built AI agent launched last April. Andi eliminates the repetitive and time-consuming tasks ...