2) ServiceWatch Insight —This includes ServiceWatch Mapping in addition to event management. It is designed to alert IT teams to service impacting issues so they can prioritize remediation. A ...

8Flow, which develops enterprise workflow mapping technology that uses AI to clearly show how processes interact with each other and with data across multiple workflow platforms such as ServiceNow and ...

What Is IT Service Mapping? IT service mapping is a process involved in defining, visualizing, and cataloging the relationships and dependencies between IT services, applications, systems, and ...