THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

With smart meters installed in 98% of LIPA’s 1.1 million customer base, the utility has moved up the date to begin charging customers who’ve opted out of the automated meters for the cost of a manual ...

2 On Your Side is verifying questions related to Avista’s new smart meters. The meters, some of which were first installed last spring, are electronic devices that ...