THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

Under new rules customers will receive £40 if they wait more than six weeks for an installation if an appointment fails due to a supplier fault, or if a reported smart meter problem is not met with a ...

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

Scottish Power told a customer he owed £1.4k for ONE month’s energy after a smart meter went dumb. Nigel Morris, 58, from Shropshire, was horrified when a bill from Scottish Power landed on his ...

Energy regulator Ofgem has made an announcement ...