Under new rules customers will receive £40 if they wait more than six weeks for an installation if an appointment fails due to a supplier fault, or if a reported smart meter problem is not met with a ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

For the millions of households stuck with a broken smart meter, last week's announcement that they could soon be eligible for compensation looks at first like a huge victory. As the Mail and This is ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...

Scottish Power told a customer he owed £1.4k for ONE month’s energy after a smart meter went dumb. Nigel Morris, 58, from Shropshire, was horrified when a bill from Scottish Power landed on his ...