When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

Bluetooth technology has changed how we interact with our devices, allowing seamless communication between them. However, when Bluetooth malfunctions, it can be frustrating. You can't transfer a file, ...

If I ever encounter device issues in Windows, say to my keyboard, printer, Bluetooth, USB, or audio playback I use the Microsoft Support Diagnostic Tool (MSDT) which can run diagnostic packs to ...