You know that moment when someone says the exact wrong thing at the exact wrong time? It’s not just awkward—it’s costly. Because as, communication expert and Exactly What to Say author Phil M. Jones ...

Have you ever met someone who is exceptionally easy to talk to? Someone who – simply through good conversation – gets you to open up? Makes you feel smarter, more interesting or just understood? These ...

Takeaways: - Every conversation is a negotiation, and understanding the different types of conversations can help improve communication. - Asking questions and using techniques like looping for ...

How good are you at having spontaneous conversations, with potential customers, investors, prospective employees, or anyone else? Most of us feel awkward in these types of conversations when the ...