What happens if you make software too difficult to use? Probably the same thing that happens if you never made it at all — no one uses it. It’s easy to get users to adapt to familiar concepts like ...

Graham Glass is the founder & CEO of CYPHER LEARNING, which specializes in providing learning platforms for organizations around the world. It’s hard to believe that we are still in the midst of the ...

It is an unfortunate reality that for many companies implementing new SaaS solutions, the rollout period is riddled with miscommunication and confusion, resulting in a dampening of initial client ...

It’s an empowering way to go about onboarding – putting the control in the hands of the employee, not the employer ...

After more than a decade in the food service industry, my sister-in-law Jessica knows a thing or two about onboarding from both sides of the table. “Onboarding typically means bringing a new employee ...

Opinions expressed by Entrepreneur contributors are their own. You only get one shot to make a good first impression. In marketing, that one shot is the onboarding process, where you welcome a new ...

One of the most difficult parts of being a financial advisor is landing new clients, so it's understandable that many advisors sink significant time into marketing and lead generation. However, ...

For a lot of companies, onboarding new customers isn’t a regular part of the conversation. Many just leave it to their salespeople, which means your sales team is likely either dumping your customers ...