Harvard Business School

Conspicuous Consumption of Time: When Busyness and Lack of Leisure Time Become a Status Symbol

While research on conspicuous consumption has typically analyzed how people spend money on products that signal status, we investigate conspicuous consumption in relation to time. We argue that a busy ...
Harvard Business School

Leaders Must React: A Framework for Responding to Unforeseen Events

To be successful, CEOs must articulate a compelling vision, align people around it, and motivate them to execute it. But there’s one thing that can make or break them: how they respond in real time to ...
Harvard Business School

Elective Curriculum: Course Descriptions

Elective Curriculum: Course Descriptions Last Updated: 31 Oct 2025 By Unit View by Unit | View by Course Title | View by Faculty | Print View Accounting & Management ...
Harvard Business School

Reviews, Reputation, and Revenue: The Case of Yelp.com

Do online consumer reviews affect restaurant demand? I investigate this question using a novel dataset combining reviews from the website Yelp.com and restaurant data from the Washington State ...
Harvard Business School

Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety

Brooks, Alison Wood, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I. Norton, and Maurice Schweitzer. "Don't Stop Believing: Rituals Improve Performance by Decreasing ...
Harvard Business School

Warmth and Competence As Universal Dimensions of Social Perception: The Stereotype Content ...

By: Maurice H. Yearwood, Amy Cuddy, Nishtha Lambaa, Wu Youyoua, Ilmo van der Lowe, Paul K. Piff, Charles Gronin, Pete Fleming, Emiliana Simon-Thomas, Dacher Keltner ...
Harvard Business School

Four Things No One Will Tell You About ESG Data

Kotsantonis, Sakis, and George Serafeim. "Four Things No One Will Tell You About ESG Data." Journal of Applied Corporate Finance 31, no. 2 (Spring 2019): 50–58.
Harvard Business School

The Rising Cost of Consumer Attention: Why You Should Care, and What You Can Do about It

Attention is a necessary ingredient for effective advertising. The market for consumer attention (or "eyeballs") has become so competitive that attention can be regarded as a currency. The rising cost ...
Harvard Business School

Operational Transparency: Make Your Processes Visible to Customers and Your Customers ...

Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely ...
Harvard Business School

The Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality

Kouchaki, M., F. Gino, and A. Jami. "The Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality." Journal of Experimental Psychology: General 143, no ...
Harvard Business School

Gaining Organizational Adoption: Strategically Pacing the Deployment of Digital Innovations

Scholars have long suggested that to foster adoption for their innovative products and services, entrepreneurs should engage with customers to better understand their unmet needs. Yet, customers ...
Harvard Business School

Just Because I'm Nice, Don't Assume I'm Dumb

By: Maurice H. Yearwood, Amy Cuddy, Nishtha Lambaa, Wu Youyoua, Ilmo van der Lowe, Paul K. Piff, Charles Gronin, Pete Fleming, Emiliana Simon-Thomas, Dacher Keltner ...