Ever opened a file and seen strange symbols or jumbled text? This post shows how to change the character encoding in Excel or ...

Around Europe, governments and institutions are seeking to reduce their use of digital services from US Big Tech companies and turning to domestic or free alternatives.

In France, civil servants will ditch Zoom and Teams for a homegrown video conference system. Soldiers in Austria are using ...

Across Europe, a quiet revolution is underway as governments and public institutions increasingly pivot away from US Big Tech services, embracing domestic or open-source digital alternatives. This ...

WFM needs forecasting, support wants ticketing, and marketing adds a chatbot. But together, it’s a Frankenstein of CX tools.

In France, civil servants will ditch Zoom and Teams for a homegrown video conference system. Soldiers in Austria are using ...