Business process management employs 1.65 million workers in call centers, payroll, and data handling in India.

At a startup in India, developers are improving AI chatbots that communicate like humans. LimeChat aims to drastically reduce ...

Cheap labour and English proficiency helped make India the world’s back office, sometimes at the expense of workers elsewhere ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and ...

Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...