The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing the use of AI to reduce complaints.

Mobile operator O2 (Virgin Media) has announced that they're working with Zinkworks to deploy AI-driven automation technology ...

Paid TV service providers such as Virgin Media and Sky are keen to highlight new and existing perks such as the addition of ...

Liberty Global, which has about 80 million fixed and mobile connections across Europe, said ‌the deal - ‌reported by Reuters ...

O2 has spun up its 5G Standalone network across several towns in Dorset, while Gigaclear has piped in full fibre to Gloucestershire.

It is matching its 2025 target ...

Customers of broadband provider Virgin Media (O2), specifically those who also take their Pay TV services via their TV 360 or ...

How to get tickets and presale for Joan Jett and the Blackhearts’ Glasgow show this summer.

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...