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An IndiGo passenger shared an inspiring airport moment after being assisted by a hearing- and speech-impaired staff member who handled the check-in process with remarkable calmness and patience. The traveller said the employee’s professionalism made the experience smoother and left him deeply moved. Appreciating IndiGo’s effort to create a more inclusive workplace, he praised the airline for offering meaningful opportunities to people with disabilities. He also shared a video of the interaction