🤔 Wonder why New York’s utility rates are among the highest in the nation? Utilities spend tens of millions of dollars pushing to raise rates, while consumers lack strong, independent representation in decisions that impact the reliability and affordability of their utilities. ⚖The deck is stacked against utility consumers in the ratemaking process. #AARPNY believes meaningful utility reform is possible if the state government acts. Please take a moment to urge Governor Kathy Hochul to stand up

The utility sector is at a critical juncture, facing the urgent need to embrace omnichannel transformation. Discover the key strategies utilities must adopt to navigate this transformation and adapt to evolving customer expectations, in this article by Shane McDonald: https://bit.ly/TU1 #Utility #DigitalTransformation #Data | WNS | Facebook