Thomas Millender, owner of TMAAC and expert in IT consulting and cybersecurity, reveals how listening and reassurance can transform customer relationships. Whether it's guiding a help desk caller or consulting with a client, Thomas emphasizes the importance of being the voice that validates their concerns and builds confidence. Dive into this Superpro Podcast episode to learn how Thomas empowers his customers and fosters trust every step of the way: https://bit.ly/40BOPDo | Housecall Pro