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The child called the rescuers and asked for help. What the rescuers saw on the scene shocked them. It was an ordinary September day. The 911 operators on duty were the oldest and most experienced staff, who had already been working there for 15 years. During that time, they had received hundreds of calls, faced all kinds of situations, but always managed to handle their tasks. However, that day, an ordinary September day became special and unforgettable for them. — 911, what is your emergency? —